RoyalSonic Privacy Policy
We appreciate your visit to the
RoyalSonic online store and web creation platform. At RoyalSonic (“RoyalSonic,”
“we,” “our,” or “us”), we value your privacy and are dedicated to safeguarding
it. We aim to keep you informed about how we collect, utilize, and share your
information.
We have developed this privacy
statement to affirm our dedication to you, our valued customer, by providing
clear and comprehensible information about our data practices. This document
will clarify what data we collect, the reasons for its collection, and how we
utilize it. This policy applies to all RoyalSonic brands, websites,
applications, products, services, or technologies, which we will collectively
refer to as “Services.” For further details on privacy practices related to
specific Services, please refer to the section on Details for Specific Products
and Services.
Information
Gathering: Account Level
At the Account Level, we gather and
utilize information essential for facilitating your purchase and management of
Services, offering support for those Services, and enhancing your overall
experience with us. Certain information is collected and utilized based on
contractual consent, while other data is based on informed consent, which can
be modified at any time.
Basic
Account Information
Information Gathered. Our website utilizes forms that require you to provide
contact details, including your name, address, phone number, fax number,
billing information, IP address, and email address. This information is
necessary for creating an account, placing orders, registering domains,
requesting information, and obtaining support. Additionally, as you engage with
your account, we may gather support requests and other relevant information
related to the management of your account and the services we provide.
Legal Obligations. The collection of this information is mandated by legal
and/or contractual obligations necessary for the purchase and utilization of
our services. For instance, our payment processor requires us to verify this
information upon request. It is also essential for delivering legal notices to
you and is stipulated by certain services we provide. Moreover, specific
services, such as domain registration, necessitate this information for
purchase. When acquiring a domain from us, we are legally obligated to collect
and maintain this data. We must also ensure the accuracy of the information
provided and issue legally required notifications concerning your domain(s).
Your consent for the collection, use, and retention of this information for
these purposes is deemed to be contractually granted for the duration of your
use of the service and any legally mandated retention period.
Reasons
for Collecting Information
RoyalSonic asks customers to provide
personal data, including identifiable information when they place orders. This
data encompasses name, physical address, email address, and credit card details
(“Personal Information”). Such Personal Information is essential for processing
orders, delivering services, engaging with customers, partners, or suppliers
about orders, safeguarding our legitimate interests, and adhering to the legal
and financial regulations applicable to us. We do not rent, sell, or disclose
Users’ information to third parties, except as outlined in this Privacy Policy.
By accessing the Site, you agree to
the collection, storage, utilization, disclosure, and other applications of
your Personal Information as outlined in this Privacy Policy.
We urge our Users to thoroughly
review the Privacy Policy to make well-informed choices.
Information
We Collect
RoyalSonic and our sub-processors
gather Personal Information, which may include the following:
When you access the Site, we
automatically collect and log information from your browser or mobile device,
which includes your location, IP address, cookie data, and your activities on
the Site. This data is stored in our server logs to improve the overall
functionality of our Site.
How
We Utilize Collected Information
The information we gather may be
utilized for several purposes, including:
We may reach out to you via email
for the purposes outlined in this section. By providing us with your
information, you consent to our communication with you through this medium. We
will persist in contacting you in this manner until you inform us in writing
that you no longer wish to receive such communications.
How
We Gather Information
We obtain your Personal Information
from multiple sources, including:
Sub-User
(CMS) Information Collected
As you navigate our Site, you may
upload Personal Information that you have gathered from your customers into our
system. We do not maintain a direct relationship with your customers or any
individuals other than yourself, which places the responsibility on you to
ensure that you have obtained the necessary permissions for us to collect and
process information regarding those individuals. In line with the
aforementioned uses of Personal Information, we may share your Personal
Information or that of your customers with third-party companies that assist us
in promoting, delivering, or supporting our services. Additionally, we may
utilize and integrate information you have provided, as well as data we have
collected from you or about your customers, into our features.
If you are a customer and wish to
stop receiving communications from a RoyalSonic user (“User”), please reach out
to the User directly to request the update or deletion of your data. Should you
choose to contact us, we will make efforts to remove or update your information
within a reasonable timeframe, after notifying the User of your request.
We will keep the Personal
Information that we handle on behalf of our Users for as long as necessary to
deliver our Services, fulfill our legal responsibilities, address disputes,
prevent misuse, and uphold our agreements.
Managing
Your Information
RoyalSonic implements a combination
of procedural and technological safeguards aimed at protecting your personally
identifiable information from loss, unauthorized access, disclosure,
alteration, or destruction. Whenever feasible, RoyalSonic utilizes SSL
encryption, password protection, firewalls, internal access restrictions, and
various other security measures to mitigate the risk of unauthorized access to
your personally identifiable information.
While we strive to take appropriate
precautions to secure your information, we cannot be held liable for the
actions of individuals who gain unauthorized access to or misuse our Site.
Furthermore, we do not provide any guarantees, whether express or implied,
regarding our ability to prevent such access.
User
Rights
You have the right to:
For any inquiries, comments, or if
you wish to update, delete, or modify any Personal Information we possess, or
if you have concerns regarding our handling of privacy issues, please reach out
to our Data Protection Officer via email at [email protected].
Marketing
We may utilize your personal
information to deliver promotional content related to the Company that we think
may be of interest to you.
These promotional communications
will offer you the option to opt out of receiving future marketing materials
from us. Should you choose to unsubscribe, we will ensure that your email
address is removed from our marketing distribution list.
It is important to understand that
even if you opt out of our marketing emails, you may still receive other
essential email communications. These could include updates regarding the
Company or information pertinent to your account.
Cookies
We utilize cookies and similar
technologies on our website. A “cookie” refers to a small data file
that a website places on your device while you are browsing. Cookies serve
multiple functions and are beneficial in various ways. They facilitate smooth
navigation between pages, enable the automatic activation of specific features,
remember your preferences, and enhance the overall interaction between you and
our website. Additionally, cookies help ensure that the advertisements you
encounter are pertinent to your interests and assist in gathering statistical
information regarding your usage of our site.
According to legal regulations, we
are permitted to store cookies on your device if they are essential for the
functioning of this site (first-party cookies). For other types of cookies,
known as third-party cookies, your consent is required. You have the option to
disable cookies in your browser settings and remove any cookies currently saved
on your device. Instructions for doing so can be found by adjusting your browser’s
preferences. By continuing to use this site, you provide your consent to the
use of cookies. You may modify or withdraw your consent at any time through the
Cookie Declaration available on our website.
Cookie
Policy
Retention
We will keep your Personal Information
for the duration necessary to deliver our Services and to fulfill our legal
responsibilities, address disputes, and uphold our policies. The duration of
retention will be based on the nature of the information collected and its
intended purpose, while also considering the relevant requirements of the
situation and the necessity to eliminate outdated or unused information
promptly. Under applicable regulations, we will maintain records that include
customer Personal Information, account registration agreements, communications,
and any other documentation mandated by relevant laws and regulations.
Sharing
Information
RoyalSonic may share personal
information with subprocessors, partners, or suppliers solely to fulfill the
services you have requested. These entities will only have access to the
information necessary for them to meet their obligations to us.
We will disclose your personally
identifiable information only if we have a reasonable belief that such action
is mandated by law, regulation, or other governmental authority, or to
safeguard against fraud. In the event of a merger, consolidation, or other
corporate reorganization involving RoyalSonic, your personally identifiable
information may be transferred to a successor entity. This successor will be
obligated to adhere to the terms and conditions outlined in this privacy
policy.
Connections
to External Websites.
This website may contain links to
other websites on the Internet that are not controlled or maintained by
RoyalSonic. Such links do not imply any endorsement by RoyalSonic of those
external sites, their content, or the individuals or organizations associated
with them. You acknowledge that these links are provided solely for your
convenience, and you agree that RoyalSonic is not liable for the content found
on those sites. Your access to these linked websites is governed by their
respective terms of use and privacy policies. We cannot guarantee the
protection of any personal information you provide to third-party sites.
Online
Privacy Policy Only
This privacy policy is exclusively
applicable to our online operations and is relevant for visitors to our website
concerning the information that is shared and/or collected on this platform. It
does not extend to any information gathered offline or through other means
outside of this website.
Global
Processing or Transfer
By accessing our Site, utilizing our
Service, and/or supplying us with information, you recognize and consent to the
possibility that some of your data (including Personal Information) may be
transferred, processed, and stored outside of your home jurisdiction, where the
privacy regulations may not offer the same level of protection as those in your
jurisdiction.
Jurisdiction
This Policy is subject to and will
be enforced in alignment with the laws of the Province of Taipei, Taiwan, as
well as the laws of Taiwan. Any legal action against RoyalSonic that arises
from or is connected to this Policy must be initiated in the courts of Taipei,
Taiwan, and you agree to the exclusive jurisdiction of those courts.
Modification
to the Privacy Policy
We retain the right to alter or
amend the Policy at any time. Should there be any changes or modifications to
the Policy, we will inform you by publishing an updated version of this
document on our website. It is your responsibility to review the Policy
regularly. Your continued use of our services following any changes or
modifications will be considered as your acceptance of the terms and conditions
outlined in the revised Policy.
Consent
By accessing our website, you
acknowledge your acceptance of our privacy policy and its terms.
This Privacy Policy was last revised
on: June 19, 2019